Search found 42 matches

by Rutger
Thu Apr 05, 2018 3:14 pm
Forum: Technical Support
Topic: Crash/Freeze on encounter loading screen (Linux)
Replies: 1
Views: 401

Re: Crash/Freeze on encounter loading screen (Linux)

Hey Flabbergasted, Sorry for the late reply! Encounter crashes _usually_ mean that the game has run out of (video or system) memory. Could you send me the abbeycore.txt log file from after a crash? Should be located in the game's installation folder. Either here on at support@abbeygames.com is fine :)
by Rutger
Mon Oct 30, 2017 11:23 am
Forum: General
Topic: How can I check on patches?
Replies: 2
Views: 2708

Re: How can I check on patches?

Hey Aymo,

There are no general patches available for the game: patching is always done through the storefront where you bought it, which might be Steam, GOG, or Humble. So it depends on where your spouse bought it! :)
by Rutger
Mon Sep 25, 2017 12:45 pm
Forum: Technical Support
Topic: Several bugs in Emperor's challenge
Replies: 19
Views: 2973

Re: Several bugs in Emperor's challenge

The counter is definitely buggy. I'm not exactly sure where the problem is located exactly. We have definitely also had reports from people's challenges not registering (and thus them having to do more than 25 challenges). Some people have suggested that it might have to do with skipping the win ani...
by Rutger
Mon Sep 18, 2017 11:23 am
Forum: Technical Support
Topic: Several bugs in Emperor's challenge
Replies: 19
Views: 2973

Re: Several bugs in Emperor's challenge

Thanks for the detailed reports! I'll try to keep an eye out :)
by Rutger
Wed Aug 23, 2017 10:15 am
Forum: Technical Support
Topic: Several bugs in Emperor's challenge
Replies: 19
Views: 2973

Re: Several bugs in Emperor's challenge

The game actually updates the points you have immediately when you receive them: only the UI update is delayed. Of course, there might very well be bugs in there (most likely in when the UI updates). I don't have time at the moment to look further into it, but I should have some time in a few weeks....
by Rutger
Tue Aug 22, 2017 9:59 am
Forum: Technical Support
Topic: Several bugs in Emperor's challenge
Replies: 19
Views: 2973

Re: Several bugs in Emperor's challenge

Odd! Did it start happening at some point? Does it happen reliably in a certain situation? :)

(Sorry for the questions, bugs like this are notoriously hard to track down!)
by Rutger
Mon Aug 21, 2017 12:42 pm
Forum: Technical Support
Topic: Several bugs in Emperor's challenge
Replies: 19
Views: 2973

Re: Several bugs in Emperor's challenge

Hey there!

Do you mean the counter that counts how many unique emperor's daily/weekly challenges you have completed? Also, are you on Steam or GOG? :)
by Rutger
Mon May 01, 2017 2:20 pm
Forum: Technical Support
Topic: Linux version fails to start.
Replies: 1
Views: 552

Re: Linux version fails to start.

Wow, thanks for basically debugging your own problem! :) We'll try to apply these fixes on our side as well, to hopefully increase compatibility further. Thanks again!
by Rutger
Mon Apr 24, 2017 10:00 am
Forum: Technical Support
Topic: UNDEF PROJECT_BLAST_FURNACE_COMPLETED
Replies: 2
Views: 839

Re: UNDEF PROJECT_BLAST_FURNACE_COMPLETED

Hey Gila,

We're currently focussing on Renowned Explorers, but we're definitely aware of some of these issues. Can't really promise when we'll get around to fixing them though :(
by Rutger
Mon Feb 06, 2017 12:36 pm
Forum: Technical Support
Topic: abbeycore_win32_steam.exe
Replies: 3
Views: 978

Re: abbeycore_win32_steam.exe

Hey Chocobon, This particular error message can mean a whole range of different issues, which is why I always ask people to send their log files. If you want to look at most of the known solutions yourself, there is a topic over at the Steam forums: http://steamcommunity.com/app/296970/discussions/1...