Search found 230 matches

by Bas
Tue Sep 26, 2017 10:21 am
Forum: Technical Support
Topic: Game Crashes When I Go To Play
Replies: 4
Views: 227

Re: Game Crashes When I Go To Play

Crash logs can be found next to the game executable. In case of steam they are by default in:

Program files (x86)/Steam/SteamApps/Common/Reus.

They are called "errorReport (date).txt"
by Bas
Tue Sep 26, 2017 10:17 am
Forum: Technical Support
Topic: Game closes when it's time to autosave
Replies: 3
Views: 55

Re: Game closes when it's time to autosave

It appears if though the game is not allowed to save in the default save folder. Could you try running the game and/or steam in administrator mode?
by Bas
Tue Sep 26, 2017 10:16 am
Forum: Technical Support
Topic: Can't Save
Replies: 2
Views: 303

Re: Can't Save

Hey guys,

Are you currently playing an Era? Saving is disabled in all tutorials but should work when you play Era's.

Cheers!
Bas
by Bas
Tue May 23, 2017 11:31 am
Forum: Ideas & Fan Work
Topic: Steam Cloud
Replies: 2
Views: 1244

Re: Steam Cloud

This has actually been enabled for quite a while. It's strange that it isn't working for you. Let me dig a little bit into that. Which OS are you running the game on?
by Bas
Tue May 23, 2017 10:51 am
Forum: Technical Support
Topic: Crashing since update today
Replies: 2
Views: 254

Re: Crashing since update today

I'm sorry to hear that, let's dig into this. Could you post your save game here? That allows me to reproduce (and hopefully fix) the issue. Also there should be an error report (.txt) in the game folder, could you share that as well?
by Bas
Tue Oct 06, 2015 4:02 pm
Forum: Technical Support
Topic: can not play
Replies: 1
Views: 782

Re: can not play

See my response in this thread. :)
by Bas
Tue Oct 06, 2015 4:01 pm
Forum: Technical Support
Topic: End of expedition bug
Replies: 4
Views: 1121

Re: End of expedition bug

The game always ends after the 5th mission. You have 5 expeditions in one game to become the most renowned explorer.

It is however a bug that the Continue button is still there and that you were able to play on the first time..

Cheers!
Bas
by Bas
Tue Oct 06, 2015 3:58 pm
Forum: Technical Support
Topic: Intel HD graphics 3000 windows 7 crashes
Replies: 1
Views: 620

Re: Intel HD graphics 3000 windows 7 crashes

Hey ExplorerEz,

We have had some trouble with Intel hardware. The common approach to solve this (as suggested by Intel) is to update your Intel HD drivers.

If you attach your abbeycore.txt file (as found in the game folder) to this thread I can investigate further.

Cheers!
Bas
by Bas
Mon Sep 21, 2015 10:48 am
Forum: Technical Support
Topic: Encountered Strange Glitch
Replies: 1
Views: 755

Re: Encountered Strange Glitch

Thanks! We'll look into this!