Crashing since update today

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button
Posts: 1
Joined: Mon May 22, 2017 1:25 pm

Crashing since update today

Post by button » Mon May 22, 2017 1:27 pm

I'm getting crashes after starting up saved games a few seconds after loading.
I tried uninstalling but steam doesn't really do clean uninstalls, any thoughts?

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Bas
King of the Beta
Posts: 422
Joined: Wed Nov 28, 2012 11:19 am

Re: Crashing since update today

Post by Bas » Tue May 23, 2017 10:51 am

I'm sorry to hear that, let's dig into this. Could you post your save game here? That allows me to reproduce (and hopefully fix) the issue. Also there should be an error report (.txt) in the game folder, could you share that as well?

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Maarten
Posts: 173
Joined: Wed Nov 28, 2012 11:16 am

Re: Crashing since update today

Post by Maarten » Tue May 23, 2017 1:45 pm

Hello button,

I'm sorry to hear that the game crashes since the latest update.

We'd like to see the log file as Bas described.

You could also try to re-install (repair) 'XNA 4.0 Redistributable' from here: https://www.microsoft.com/en-us/downloa ... x?id=20914

If that fixes your problem, could you let us know?

Thanks,
Maarten

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