Game Crashes When I Go To Play

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Meowrss
Posts: 2
Joined: Fri Aug 18, 2017 7:05 am

Game Crashes When I Go To Play

Post by Meowrss » Fri Aug 18, 2017 7:13 am

Hi all,
I purchased Reus on Steam on Dec 31, 2016 and played 100 minutes in the game. I love this game so much, but suddenly when I go to start it; it won't even open! It shows my icon as green as I am playing the game, but then it suddenly turns blue again and the game never once opened. I have un-installed and re-installed, I have also verified the integrity of the game files.... I don't know what is wrong with it.... Help???

Computer Specs:
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHZ
RAM: 8.00 GB (7.70 GB usable)
System type: 64-bit OS

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Maarten
Posts: 173
Joined: Wed Nov 28, 2012 11:16 am

Re: Game Crashes When I Go To Play

Post by Maarten » Mon Aug 21, 2017 12:52 pm

Hello Meowrss,

Can you check if your issue is resolved by switching to the 'legacy' branch?

Go to Steam, right click Reus > Properties > Betas > select 'legacy branch'.

You could also try sending me the crash log or clicking 'verify integrity of game files'.

Let me know if that resolved the issue.

Meowrss
Posts: 2
Joined: Fri Aug 18, 2017 7:05 am

Re: Game Crashes When I Go To Play

Post by Meowrss » Tue Aug 22, 2017 9:46 am

I've verified the integrity of the game files again and it didn't work, as well as changing it to the legacy branch... Where would I find the crash log?

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Bas
King of the Beta
Posts: 422
Joined: Wed Nov 28, 2012 11:19 am

Re: Game Crashes When I Go To Play

Post by Bas » Tue Sep 26, 2017 10:21 am

Crash logs can be found next to the game executable. In case of steam they are by default in:

Program files (x86)/Steam/SteamApps/Common/Reus.

They are called "errorReport (date).txt"

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