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Search found 13 matches

by Tim
Wed Sep 09, 2015 10:57 am
Forum: Technical Support
Topic: Several Bugs and suggestions
Replies: 5
Views: 1841

Re: Several Bugs and suggestions

For Steam save games are located in:

C:\Program Files (x86)\Steam\userdata\<your_user_id>\296970\remote

Thanks,

Tim
by Tim
Wed Jan 29, 2014 11:58 am
Forum: Technical Support
Topic: Choppy game on Mac?
Replies: 12
Views: 2633

Re: Choppy game on Mac?

Hey guys!

We are looking into this problem and have an idea what could be causing this. Would any of you care to give a status update on the problem so that we know how severe this is?

Thanks!
by Tim
Tue Jan 21, 2014 10:29 am
Forum: Technical Support
Topic: Transfer game progress to new computer
Replies: 4
Views: 1958

Re: Transfer game progress to new computer

Then you should be able to move the folder 'Reus' that can be found in your 'Documents' folder for your user.

Tim
by Tim
Mon Jan 20, 2014 6:48 pm
Forum: Technical Support
Topic: Transfer game progress to new computer
Replies: 4
Views: 1958

Re: Transfer game progress to new computer

Hi!

If you are using steam it should be updated automatically! Are your running a non-drm version? And what platform?
by Tim
Mon Jan 20, 2014 6:45 pm
Forum: Technical Support
Topic: Cant update game :-(
Replies: 8
Views: 2585

Re: Cant update game :-(

Have you tried verifying the local game cache? Can be found under Reus properties in your steam games list. Check the screenshot that I've added below.
by Tim
Mon Jan 13, 2014 1:57 pm
Forum: Technical Support
Topic: [SOLVED] Graphic glitches, laptop with Intel HD Graphics?
Replies: 8
Views: 1595

Re: Graphic glitches, laptop with Intel HD Graphics?

Have you tried disabling hardware instancing in the Reus config file 'Config.xml'? Which can be found at: "C:\Users\<UserName>\Documents\Reus" in windows. For Mac OSX the file can be found at: ~/Library/Application Support/Reus. Add the following code to either an existing 'Rendering' tag: <DisableI...
by Tim
Fri Jan 10, 2014 12:03 pm
Forum: Technical Support
Topic: Minor glitches, typos errors, bugs
Replies: 45
Views: 26738

Re: Minor glitches, typos errors, bugs

Hi BadKarMa! Thanks for the report!

So that we can tackle the problem, could I inquire on what platform you are playing? Windows, Mac or Linux?

Thanks!
by Tim
Thu Jan 02, 2014 11:30 am
Forum: Technical Support
Topic: Incorrectly unable to create graphics device
Replies: 1
Views: 1104

Re: Incorrectly unable to create graphics device

Are you running on a desktop or a laptop? With laptops it might try to run the game on an internal graphics card.

Have you updated to the latest drivers, the stock microsoft drivers that come with windows can also cause this problem.

Let me know if any of this helps!
by Tim
Thu Jan 02, 2014 11:26 am
Forum: Technical Support
Topic: Steam: Windows to Mac?
Replies: 1
Views: 1008

Re: Steam: Windows to Mac?

Yep, you will be able to play on mac, once the release is available.
by Tim
Mon Dec 09, 2013 12:55 pm
Forum: Technical Support
Topic: Bug with new update
Replies: 6
Views: 1787

Re: Bug with new update

Hi mpl560, The mouse problem is an issue which seems to occur in windows xp or vista. You can try a couple of things to resolve this: 1. If you have enabled mouse trails, which you can find under the configuration screen and then the mouse, under the tab 'pointer options'. You should disable this sc...